I had booked the 3-person room at the end of February and left a detailed review specifying that we didn't want bunk beds but rather three separate beds on the floor for physical reasons. I called the hotel to confirm this, and after a pleasant conversation, they confirmed it. On the day of arrival, we picked up the keys and were met with a nasty surprise: the hotel only had bunk beds in the 3-person rooms. Furious, I went to reception, where the charming and very professional young woman informed me that the hotel only had bunk beds in the 3-person rooms. With great professionalism, they offered me an additional room free of charge.
The air conditioning works perfectly during this heatwave – the rooms and bathrooms are small, but the hotel lives up to its name, FAST HOTEL. In any case, thank you for your welcome and professionalism.

I had booked a room at this hotel for a colleague. My colleague isn't fussy at all and stays in hotels both at home and abroad very often. This room was filthy beyond belief – covered in dirt left by previous guests, hair, and mold on the carpet and radiators. She complained about this at reception and then went to another hotel nearby. I contacted the hotel and asked for a refund. I have sent several emails but have not received a single reply.

Translated with DeepL.com (free version)