Unbeatable value for money with exceptional comfort

Very good hotel. Very clean and spacious room. Quiet environment. Very good staff. Very reasonable price. I recommend it.

Um, first time I've been to a hotel where there isn't shampoo and soap...
There was a soap dispenser like you see in public places but I don't shower with that personally.

A question about the staff would be welcome. Because they are super nice people!!!!!!

Very warm welcome, small but clean room with air conditioning which was welcome given the heat in Rodez during our two nights at the hotel. The bathroom lacks good cooling, shower in the bathtub with high walls that you have to step over. People who are not flexible enough will have difficulty showering or bathing. Bathtub to be removed and replaced with a walk-in shower.
decent breakfast.

clean room, friendly staff, decent breakfast, however no streetlights outside (complete darkness) which is worrying when the car is loaded (holidays)

Please note for guests: the blackout curtains let in a lot of light in the morning (no shutters on the windows); and bathroom linen is not provided. Otherwise, everything is very good: clean, spacious bathroom and comfortable bedding.

Double check-in. So much so that the receptionist woke us up at 21 p.m. by phone, while we were already asleep, exhausted from the journey. There was no way we could sleep after that, until midnight. While we were sorting out the problem the next morning to find out the technical details, the receptionist gave a completely inappropriate and unprofessional response, justifying herself by saying that "it wasn't a big deal to be woken up." Without any embarrassment. However, if you book a room, it's to sleep, not to worry about the hotel's check-in errors, which almost charged us twice for the night. The person added that there are worse things than being woken up, like being sick, for example... An unacceptable value judgment. The customers may also be sick, or may be making a trip for this, you don't know. An inappropriate response that makes fun of the customer. A professional would have simply expressed their regrets about this recording error and the very painful consequences for the following day's journey. Nothing more, nothing less. The rest of the services were adequate, thank you for those.